Home Care

People of all ages and functional abilities use home care services for numerous reasons.

For some, home care services are just a little something extra, a luxury that enables them to delegate physically challenging tasks such as cleaning the oven or bathtub. While for others, home care services provide the support they require to remain in their home.

Support services can also be purchased to supplement care for clients during hospitalization or placement in a long term care facility.

Who delivers the services?

For your protection, CAI only places trained, insured and bonded professionals in your home. All home care personal assistants (companions, homemakers, nurse aides, physician assistants, nurses, social workers) are required to attend ongoing training to maintain their skills and required licenses. The care management team provides ongoing supervision of all open cases and is available 24 hours a day to assist with emergencies.

How often can I receive home care services?

Home care services are available 24 hours-a-day 7 days-per-week. Frequency of your scheduled service will take into consideration your personal needs and financial means.

Is home care covered by insurance?

Generally, insurance policies focus reimbursement on home health care services delivered by a skilled care agency. This focus typically excludes custodial home care support services. The Services Coordinator will review insurance questions with you during the initial assessment.

What if I am on a fixed income?

If you are on a fixed or low income, you may qualify for one of several subsidy funds available through CAI. The Services Coordinator will go over the application process, guidelines and cost share requirements with you during the initial assessment.

How can I access home care services?

Services are initiated by calling CAI. First, the Services Coordinator conducts a pre-assessment. During the pre-assessment, general information about the clients' needs is obtained and an overview of available services is provided. The pre-assessment will help the client/caregiver determine if an in-home assessment is appropriate.

In-home assessments are conducted face to face by the Services Coordinator and may include other members of the managed care team, such as a Registered Nurse or Social Worker. In certain situations, assessments may also take place out of the client’s home.

After assessing homemaking, personal care and health needs, the Services Coordinator will make a list of recommendations. At this point, the Services Coordinator and the client/family will begin to structure a service delivery plan. The service plan will specify what services will be provided, who will provide the service, frequency of service, and the anticipated cost.

What are Dependent Care services?

Home care clients who purchase Dependent Care services receive all the benefits of managed care plus our guarantee for schedule coverage and support of ancillary home care services. This is very critical for a client who cannot be left alone at home. At no time will a Dependent Care client receive a telephone call telling them that their worker is not coming.

Often, Dependent Care clients experience dramatic changes in their health and functional abilities. Ancillary home care services are available from CAI or referred to one of our local coordinating agencies. All areas of ancillary support services will be discussed and agreed upon prior to being put into place.

Caring Alternatives, Inc.
2092 S. Custer Road, Monroe, MI  48161  734 242-8711
7400 Lewis Ave., Temperance, MI  48182  734 847-4986

Please submit any questions or comments to:  questions@caringalternatives.com
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